DHL ITS GSN EVENT
v 1.0.0
Division: DHL Global Business Services

  The service enables to create or update Event records within Incident management in DHL GSN.

  •  To enroll to this service, users first need to contact Tomas Loukotka (DHL IT Services) <Tomas.Loukotka@dhl.com> and discuss the initial requirements.
  •  After evaluation access to GSN UAT system will be provided for your testing.
  •  Once your coding is prepared fill interface design document and follow process described on the page bellow and contact GSN 2nd LS to initiate process to obtain access to GSN PROD system https://mynet.dpdhl.com/web/it-services/article/-/display/20170303102051613897_en

  URL:  soap.servicenow.com

Region: Global
Used for: Information
Overview

Scope

    The service enables to create or update Event records within Incident management in DHL GSN.

Using the API

  • Set Authentication to basicAuth, fill in user and password
  • Set REST method to POST or PUT according to request type
  • Fill in payload information
  • Send test request or set up trigger conditions.

Example Use Cases

    Create EVENT

      This example create new EVENT.

      Curl Example: curl -X POST -H "Content-Type: application/josh" -H "Authorization: Basic <code>"https://apihub.dhl.com/gsn/v1/event/create --data '{"assignment_group":”CAB-ECS.EU.M2C”, "cmdb_ci":”test”, "short_description":”MMC Test1 update1”, }'

    Update EVENT

     The following command update specific EVENT. Id = Event reference number

     Curl Example: curl -X POST -H "Content-Type: application/Jason" -H "Authorization: Basic <code>" https://apihub.dhl.com/gsn/v1/event/update/{id} --data '{"assignment_group":”CAB-ECS.EU.M2C”, "cmdb_ci":”test”, "short_description":”MMC Test2 update2”, }'

 

User guide

Get Access

  •   To enroll to this service, users first need to contact Tomas Loukotka and discuss the initial requirements.
  •   After evaluation access to GSN UAT system will be provided for your testing.
  •   Once your coding is prepared fill interface design document and follow process described on the page bellow and contact GSN 2nd LS to initiate process to obtain access to GSN PROD system https://mynet.dpdhl.com/web/it-services/article/-/display/20170303102051613897_en

Authentication

    Use username and password as "Authorization: Basic <code>" to use this API.

Environments

      Environment: https://apihub.dhl.com

      Description: Production environment

Rate Limits

    120pm

Additional Information

N/A

Release notes

N/A

Legal terms

N/A

Further Information

N/A

 

1.0.2
21.Aug.2023
  • Initial launch