Best for:

To validate which DHL Freight additional services can be combined to each product and how they can be combined with each other.

Precondition:

• For existing DHL Freight business customers with a valid contract.
• For domestic and international palletized road freight transport orders (> 35 kg) across Europe.

For this DHL Freight API, we offer a service that will inform you about its important updates; you can subscribe to this service by using the NOTIFICATION button on right hand side of this page.

This is the summary description which will be displayed in the API Catalog.

Übersichtsseite für die  IT-Anbindung von Briefprodukten der Deutschen Post (produktübergreifend)

|| Overview page for IT-specific information for using and connecting to Deutsche Post letter products

darunter Produkte wie || including products as

• Auftragsmanagement / Order management APIs
• Presse / press products
• Deutsche Post Internetmarke API
• produktspezifische Preislisten || product specific price lists
• produktspezifische Video-Tutorials

sowie || as well as

• Links zu weiterführenden produkt- und fachspezifischen Dokumenten || Links to additional product documentations and websites

Geeignet für || suitable for:

• Geschäftskunden der Deutsche Post AG
• Softwarepartner / Third Party Vendors

direct contact:  it-csp@deutschepost.de

Reference data for countries to which DHL Parcel UK ships.

Best for:

• Creating labels for time-definite international shipments
• Users with a DHL Express customer account
• Works for over 220 countries and territories worldwide
   

ITS Bulletins is a tool used to inform IT Services customers about incidents and changes in the services they use. Through ITS bulletins, customers are proactively informed about the recovery status of their service from the time an incident is reported to the time when an incident is resolved. In case of planned changes, customers are informed in advance about any outages or degradation of service quality during the change window.

  Bulletin senders - As part of the Service Recovery Policy, Support Staff are required to issue bulletins in case of any emergency incidents to the service they support. It is important that all bulletin senders have been properly trained before using ITS Bulletins. To obtain more information on ITS Bulletins training, please contact GURU Team at guru@dhl.com.

  Bulletin subscribers - IT Services customers have the ability to subscribe to receive bulletins about services they are interested in. ITS Bulletins are delivered to subscribers via email or SMS. Bulletin subscribers can manage and customize their individual subscriptions via the Subscription site.

  ITS Bulletins tool offers 3 types of bulletins:

- Incident bulletin - used to inform customers about incidents and the status of recovery of affected service(s)

- Change bulletin - used to inform about planned changes to the service including outage or quality degradation information (not offered yet through API HUB)

- Information bulletin - any other information that needs to be delivered to customers

  The service enables to create or update Event records within Incident management in DHL GSN.

•  To enroll to this service, users first need to contact Tomas Loukotka (DHL IT Services) <Tomas.Loukotka@dhl.com> and discuss the initial requirements.
•  After evaluation access to GSN UAT system will be provided for your testing.
•  Once your coding is prepared fill interface design document and follow process described on the page bellow and contact GSN 2nd LS to initiate process to obtain access to GSN PROD system https://mynet.dpdhl.com/web/it-services/article/-/display/20170303102051613897_en

  URL:  soap.servicenow.com

Jira is a suite of agile work management tools that powers collaboration across all teams from concept to customer. Jira offers capabilities, that enables operation of software development, IT business flows, development operations and much more.

  Jira – as a ticketing system - can be integrated with other tools. As part of Atlassian tool family, it provides the ability to create scripts and develop integration or build functionalities that simplify complex tasks and automate routine activities.

  API users would typically perform the following operations:

    • Authenticate via personal access tokens

    • Get information about issues and other data entities in the system

    • Manipulate with issues, boards, sprints and other elements via CRUD operations (GET, PUT, POST, and DELETE)

    • Integrate with source code repositories (like Git)

  URL: jira.dhl.com

Best for:

• Providing an interface to the eDOC Document Management Solution
• Customer-centric contract logistics solutions
• Business customers of DHL Supply Chain

Best for:

• eCommerce UK shipping and tracking
• Creating Domestic (UK) and International parcel shipments (UK pickup) 
• Retrieving product and service information, which can be used to integrate and enrich your own IT fulfilment systems

Übersichtsseite für die  IT-Anbindung von Briefprodukten der Deutschen Post (produktübergreifend)

|| Overview page for IT-specific information for using and connecting to Deutsche Post letter products

darunter Produkte wie || including products as

• Auftragsmanagement / Order management APIs
• Presse / press products
• Deutsche Post Internetmarke API
• produktspezifische Preislisten || product specific price lists
• produktspezifische Video-Tutorials

sowie || as well as

• Links zu weiterführenden produkt- und fachspezifischen Dokumenten || Links to additional product documentations and websites

Geeignet für || suitable for:

• Geschäftskunden der Deutsche Post AG
• Softwarepartner / Third Party Vendors

direct contact:  it-csp@deutschepost.de

INTERNAL: This API is offered to DPDHL internal developers only

Confluence is a documentation platform that can be integrated with other tools. As part of Atlassian tool family, it provides the ability to create scripts and develop integration or build functionalities that simplify complex tasks and automate routine activities.

    API users would typically perform the following operations:

      • Authenticate via personal access tokens

      • Get content and space properties

      • Manipulate with data entities via CRUD operations (GET, PUT, POST, and DELETE)

      • Perform advance searches

    URL: confluence.dhl.com

Best for:

• Creating labels for domestic and international shipments
• Users with a DHL Parcel EU entity customer account
• Sending shipments in selected EU countries and from them worldwide

Best for:

To get a price quote for a planned Road Freight shipment with DHL Freight.

Precondition:

• For existing DHL Freight business customers with a valid contract.
• For domestic and international palletized road freight transport orders (> 35 kg) across Europe.
• Customer must already have an eID (user/password)

For this DHL Freight API, we offer a service that will inform you about its important updates; you can subscribe to this service by using the NOTIFICATION button on right hand side of this page.

Best for:

• Creating your barcode labels (GS1 or ANSIFACT)
• Creating other documents e.g. CMR, shipment list

All documents are returned in base64 that you need to convert into PDF.

Precondition:

• For existing DHL Freight business customers with a valid contract.
• For domestic and international palletized road freight transport orders (> 35 kg) across Europe.

For this DHL Freight API, we offer a service that will inform you about its important updates; you can subscribe to this service by using the NOTIFICATION button on right hand side of this page.

Best for:

• Determining DHL Freight (Europe) available product codes for your business region.

Precondition:

• For existing DHL Freight business customers with a valid contract.
• For domestic and international palletized road freight transport orders (> 35 kg) across Europe.

For this DHL Freight API, we offer a service that will inform you about its important updates; you can subscribe to this service by using the NOTIFICATION button on right hand side of this page.

INTERNAL: This API is offered to DPDHL internal developers only

TEMPLATE: This is a template to be used as a basis for new API pages