An API that exposes multiple end-points to perform postage calculation and recalculation processes for DHL eCommerce manifesting purposes. The API will internally call the rules engine for the given mailitem and save the record in "ManifestingResults" table if successful or "ManifestingException" table upon a failure.

Best for:

• Creating labels for international mail, lightweight items and merchandise
• European Business Customers sending worldwide

Best for:

• Testing, Rating, Shipping, Tracking & more for time-definite international shipments
• Users with a DHL Express customer account
• Available globally

Best for:

Submitting bookings to DHL Global Forwarding SBR eCS  eCommerce systems

Business customers & partners of DHL Global Forwarding SBR eCS entity

DHL Global Forwarding SBR eCS shipping products

Best for:

• Creating labels for international mail, lightweight items and merchandise
• European Business Customers sending worldwide

Best for:

• Shipping, tracking & returning of DHL Parcel Connect
• Implementing modularized customer solutions within Europe & into Europe
• Sending cross-border shipments within Europe with DHL Parcel Connect
• Sending cross-border returns within Europe with DHL Parcel Return Connect
• Sending cross-border shipments into rest of world from Europe (excl. DE) with DHL Parcel International

Best for:

• Creating labels for domestic and international packages
• Users with a DHL eCommerce Solutions Americas customer account
• Only services within the United States and Canada

The API can be used for:

Only DHL packages originating within Turkey and international packages.

All DHL eCommerce Solutions TR shipping products

This documentation provides detailed information about the API its use. You can also go directly to the following topics:

• Shipment API
• Label API
• Document API

Best for:

• Testing, Rating, Shipping, Tracking & more for time-definite international shipments
• Users with a DHL Express customer account
• Available globally

Best for:

• Creating labels for time-definite international shipments
• Users with a DHL Express customer account
• Works for over 220 countries and territories worldwide
   

ITS Bulletins is a tool used to inform IT Services customers about incidents and changes in the services they use. Through ITS bulletins, customers are proactively informed about the recovery status of their service from the time an incident is reported to the time when an incident is resolved. In case of planned changes, customers are informed in advance about any outages or degradation of service quality during the change window.

  Bulletin senders - As part of the Service Recovery Policy, Support Staff are required to issue bulletins in case of any emergency incidents to the service they support. It is important that all bulletin senders have been properly trained before using ITS Bulletins. To obtain more information on ITS Bulletins training, please contact GURU Team at guru@dhl.com.

  Bulletin subscribers - IT Services customers have the ability to subscribe to receive bulletins about services they are interested in. ITS Bulletins are delivered to subscribers via email or SMS. Bulletin subscribers can manage and customize their individual subscriptions via the Subscription site.

  ITS Bulletins tool offers 3 types of bulletins:

- Incident bulletin - used to inform customers about incidents and the status of recovery of affected service(s)

- Change bulletin - used to inform about planned changes to the service including outage or quality degradation information (not offered yet through API HUB)

- Information bulletin - any other information that needs to be delivered to customers

Best for:

• Creation of return labels to be used by end customers
• Returns sender countries: bgr, dnk, deu, est, fin, fra, grc, gbr, irl, ita, hrv, lva, ltu, lux, mlt, nld, aut, pol, prt, rou, swe, che, svk, svn, esp, cze, hun, cyp
• Determination of receiver configuration for your account

Best for:

• eCommerce UK shipping and tracking
• Creating Domestic (UK) and International parcel shipments (UK pickup) 
• Retrieving product and service information, which can be used to integrate and enrich your own IT fulfilment systems

Best for:

• German Business Customers
• AM.numbers is a supplementary service, which complements the creation of orders via AM.exchange.
• The API provides required NVE numbers that will then be entered when placing an order in AM.exchange.

Best for:

• Business customers of Deutsche Post AG
• Electronic order management of Deutsche Post AG's commercial and logistics processes (Mail)

POST & PARCEL GERMANY: For Business Customers of Parcel Germany: Create and manage domestic and international Parcels. Get Shipping Labels.

*Invitation Only: Parcel DE Shipping API has completed a closed beta with approved consumers. Generally, additional customers will not be accepted from March 1 2021 onwards.

Best for:

• Creating labels for domestic and international shipments
• Users with a DHL Parcel EU entity customer account
• Sending shipments in selected EU countries and from them worldwide

Best for:

• Creating your barcode labels (GS1 or ANSIFACT)
• Creating other documents e.g. CMR, shipment list

All documents are returned in base64 that you need to convert into PDF.

Precondition:

• For existing DHL Freight business customers with a valid contract.
• For domestic and international palletized road freight transport orders (> 35 kg) across Europe.

For this DHL Freight API, we offer a service that will inform you about its important updates; you can subscribe to this service by using the NOTIFICATION button on right hand side of this page.