Browse APIs

Available

Reference data for countries to which DHL Parcel UK ships.

Best for:

  • Creating labels for international mail, lightweight items and merchandise
  • European Business Customers sending worldwide

Best for:

  • Shipping, tracking & returning of DHL Parcel Connect
  • Implementing modularized customer solutions within Europe & into Europe
  • Sending cross-border shipments within Europe with DHL Parcel Connect
  • Sending cross-border returns within Europe with DHL Parcel Return Connect
  • Sending cross-border shipments into rest of world from Europe (excl. DE) with DHL Parcel International

Best for:

  • Creating labels for domestic and international packages
  • Users with a DHL eCommerce Solutions Americas customer account
  • Only services within the United States and Canada

The API can be used for:

Only DHL packages originating within Turkey and international packages.

All DHL eCommerce Solutions TR shipping products

This documentation provides detailed information about the API its use. You can also go directly to the following topics:

  • Shipment API
  • Label API
  • Document API

 

Best for:

  • Testing, Rating, Shipping, Tracking & more for time-definite international shipments
  • Users with a DHL Express customer account
  • Available globally

Best for:

  • Creating labels for time-definite international shipments
  • Users with a DHL Express customer account
  • Works for over 220 countries and territories worldwide
     

Best for:

  • Rating, Shipping, Tracking & more for time-definite international shipments
  • Users with a DHL Express customer account
  • Available globally
Available

Best for:

  • Capability, quoting, routing, shipment, pickup, tracking & more for time-definite international shipments
  • Users with a DHL Express customer account
  • Available globally

ITS Bulletins is a tool used to inform IT Services customers about incidents and changes in the services they use. Through ITS bulletins, customers are proactively informed about the recovery status of their service from the time an incident is reported to the time when an incident is resolved. In case of planned changes, customers are informed in advance about any outages or degradation of service quality during the change window.

 

  Bulletin senders - As part of the Service Recovery Policy, Support Staff are required to issue bulletins in case of any emergency incidents to the service they support. It is important that all bulletin senders have been properly trained before using ITS Bulletins. To obtain more information on ITS Bulletins training, please contact GURU Team at guru@dhl.com.

 

  Bulletin subscribers - IT Services customers have the ability to subscribe to receive bulletins about services they are interested in. ITS Bulletins are delivered to subscribers via email or SMS. Bulletin subscribers can manage and customize their individual subscriptions via the Subscription site.

 

  ITS Bulletins tool offers 3 types of bulletins:

 

- Incident bulletin - used to inform customers about incidents and the status of recovery of affected service(s)

- Change bulletin - used to inform about planned changes to the service including outage or quality degradation information (not offered yet through API HUB)

- Information bulletin - any other information that needs to be delivered to customers

  The service enables to create or update Event records within Incident management in DHL GSN.

  •  To enroll to this service, users first need to contact Tomas Loukotka (DHL IT Services) <Tomas.Loukotka@dhl.com> and discuss the initial requirements.
  •  After evaluation access to GSN UAT system will be provided for your testing.
  •  Once your coding is prepared fill interface design document and follow process described on the page bellow and contact GSN 2nd LS to initiate process to obtain access to GSN PROD system https://mynet.dpdhl.com/web/it-services/article/-/display/20170303102051613897_en

  URL:  soap.servicenow.com

The API provides healthcheck of API HUB environment requesting specific Apigee hostname.

Jira is a suite of agile work management tools that powers collaboration across all teams from concept to customer. Jira offers capabilities, that enables operation of software development, IT business flows, development operations and much more.

  Jira – as a ticketing system - can be integrated with other tools. As part of Atlassian tool family, it provides the ability to create scripts and develop integration or build functionalities that simplify complex tasks and automate routine activities.

  API users would typically perform the following operations:

    • Authenticate via personal access tokens

    • Get information about issues and other data entities in the system

    • Manipulate with issues, boards, sprints and other elements via CRUD operations (GET, PUT, POST, and DELETE)

    • Integrate with source code repositories (like Git)

  URL: jira.dhl.com

ITS_Multi-Cloud_Logo

Multi-Cloud is ITS solution for multiple cloud computing and storage services in single portal. It provides ITS managed virtual machines deployment into on-prem datacenters (ITS Private Cloud), Azure public cloud and Google cloud in future.

Best for:

  • Creation of return labels to be used by end customers
  • Returns sender countries: bgr, dnk, deu, est, fin, fra, grc, gbr, irl, ita, hrv, lva, ltu, lux, mlt, nld, aut, pol, prt, rou, swe, che, svk, svn, esp, cze, hun, cyp
  • Determination of receiver configuration for your account

Best for:

  • Creation of return labels to be used by end customers
  • Returns sender countries: bgr, dnk, deu, est, fin, fra, grc, gbr, irl, ita, hrv, lva, ltu, lux, mlt, nld, aut, pol, prt, rou, swe, che, svk, svn, esp, cze, hun, cyp
  • Determination of receiver configurationfor your account

INTERNAL TEST: This API is offered to DHL internal developers only.

DHL PIZZA ORDERING TEST: Provides a Pizza ordering service powered by DHL (for demonstration purposes)